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What are Managed Servers? |
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Managed hosting is an expanded dedicated hosting service in which the web host manages servers for their clients. Managed hosting is ideal for companies/individuals that don't have an internal IT staff, or want to free up their IT staff to focus on other tasks. Many companies are skeptical about turning the management & hosting of their servers over to a web hosting provider, but those who utilize managed hosting services are finding that IT outsourcing can save money and time while letting them focus on core business initiatives.
BlueLemonHost offers managed services on their entire product line of linux and windows servers. It is important to stress the fact that we offer managed servers. Many companies out there offer servers but fail to notify the client of the unmanaged server they will be buying. Selling an unmanaged server greatly reduces the overhead cost of a dedicated server provider!
For those who offer managed servers, it is important to try and clarify exactly what is covered under managed services. We will try to outline what we cover. This outline is not concrete as many times clients need different things and we will try our best to accommodate those needs.
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Proactive 24/7 http monitoring at 5 minutes interval
Kernel Upgrades, OS patches
Backups and restoration help if needed (only on servers with 2 or more drives)
Cpanel/whm and DotNetPanel Updates
PHP updates
Mysql updates
System pre installed services updates. ( we do not update 3rd party scripts
installed)
WHM/Cpanel assistance includes but not limited to, creating, deleting, setting
up, email and dns
PHP compilation
MySQL optimization
SSL configuration and installation
Custom DNS configuration
Email troubleshooting
FTP troubleshooting
High Server Load troubleshooting
Best Effort Third Party Application Support
Hardware Replacement
Compromised Server Recovery
Software Firewall Installation and Configuration
Failed Drive service restoration, we will assist in restoring of all accounts to our ability.
Database corruption assistance
Assistance with system alerts or warnings
Hands on help with preinstall system settings
High Bandwidth consultation needs
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| Server Upgrading Assistance and Guidance |
With the broad range of services we give please be advised the list above is only a guidance to the many services which are included with our servers. We will provide any level of help within reason to the best of our ability.
Note: Custom script installations are not covered by our managed services.
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What's included ? |
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| Premium BGP4 Network |
| 24/7/365 Support |
| Free Server Monitoring |
| Free Hardware Replacement |
| 99.9% Uptime Guarantee |
| 100% Power SLA |
| Root Console Access |
| Tier 1 Backbones |
| Premium Bandwidth |
| Have Question? Contact Us | | |
